Guides

Guides to performance management

Plain-language explainers on KPI vs KRA, programme structure, the results chain, MTSF and NDP alignment, the Annual Performance Plan, and strategic planning.

KPI explained

What a Key Performance Indicator is, how it differs from a measure, and how it sits in the results chain.

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KRA explained

Key Result Areas — what they are, how they roll up activities into organisational outputs.

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Programme structure

How programmes, sub-programmes, projects, and activities connect in the planning hierarchy.

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Results chain

Impact, outcome, output, and activity indicators — how each layer maps to the next.

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MTSF priorities

The Medium-Term Strategic Framework and how its priorities flow into departmental planning.

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NDP outcomes

National Development Plan outcomes and how they map to organisational performance reporting.

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Annual Performance Plan

What an APP contains, how it relates to the strategic plan, and quarterly reporting cycles.

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Strategic plan

How a 5-year strategic plan flows into annual plans, operational plans, and indicators.

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Machine-readable too

Every guide has a plain-text companion at the same URL plus .md. The top-level /llms.txt indexes them all, and /llms-full.txt concatenates the top pages for language-model ingestion.